MVIN Privacy Policy
1. Introduction
MVIN values your privacy.
This Privacy Policy explains how we collect, use, store, protect and disclose personal information when you use the MVIN platform, including our mobile applications, websites, APIs and related services.
By using MVIN, you acknowledge this Privacy Policy.
2. Information We Collect
Depending on how you use the platform, MVIN may collect:
Personal Information
- Full name
- Email address
- Phone number
- Profile photograph
- Identity verification information
- Account credentials
Property Information
- Saved properties
- Search preferences
- Favourite listings
- Viewing history
- Property enquiries
Technical Information
- Device type
- Operating system
- Browser information
- IP address
- Device identifiers
- Log information
Usage Information
- Pages viewed
- Features used
- Session duration
- Click activity
- Recommendation interactions
3. How We Use Information
MVIN may use personal information to:
- Create and manage user accounts.
- Provide platform services.
- Personalize recommendations.
- Improve search results.
- Verify users.
- Respond to support requests.
- Send important service notifications.
- Improve security.
- Prevent fraud.
- Analyze platform performance.
- Comply with legal obligations.
4. Legal Basis for Processing
Where required by applicable law, MVIN processes personal information based on one or more of the following:
- User consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Protection of vital interests
5. Information Sharing
MVIN does not sell personal information.
Information may be shared with:
- Service providers supporting platform operations
- Payment providers
- Identity verification providers
- Cloud hosting providers
- Analytics providers
- Legal or regulatory authorities where required by law
All third parties are expected to protect personal information appropriately.
6. Data Security
MVIN implements reasonable technical and organizational safeguards, including:
- Encryption in transit where appropriate
- Access controls
- Authentication mechanisms
- Security monitoring
- Regular security reviews
- Backup procedures
No security system can guarantee absolute protection.
7. Data Retention
Personal information is retained only for as long as necessary to:
- Provide services
- Meet legal obligations
- Resolve disputes
- Prevent fraud
- Enforce platform policies
Retention periods may vary depending on the type of information and applicable legal requirements.
8. Your Rights
Subject to applicable law, users may have the right to:
- Access personal information.
- Correct inaccurate information.
- Request deletion.
- Request restriction of processing.
- Object to certain processing activities.
- Request data portability.
- Withdraw consent where processing is based on consent.
Requests may be subject to legal or operational limitations.
9. Cookies and Similar Technologies
MVIN may use cookies and similar technologies to:
- Maintain user sessions
- Improve performance
- Remember preferences
- Measure usage
- Enhance security
Users may manage cookie preferences through supported browser settings where applicable.
10. Children's Privacy
MVIN is not intended for individuals who are not legally permitted to use the platform under applicable law.
If MVIN becomes aware that personal information has been collected in violation of applicable requirements, reasonable steps will be taken to remove that information.
11. International Data Transfers
Where personal information is transferred across jurisdictions, MVIN will implement appropriate safeguards consistent with applicable law.
12. Third-Party Services
The platform may contain links to or integrate with third-party services.
MVIN is not responsible for the privacy practices of third-party providers.
Users should review their respective privacy policies.
13. Changes to This Privacy Policy
MVIN may update this Privacy Policy periodically.
Material changes will be communicated through appropriate channels where required.
Continued use of the platform after updates constitutes acceptance of the revised Privacy Policy.
14. Contact
Questions or requests relating to this Privacy Policy may be submitted through MVIN's official support channels.
Guiding Principle
Privacy is fundamental to user trust.
MVIN is committed to handling personal information responsibly, transparently and securely while continuously improving its privacy practices.
Approved by:
MVIN Management
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